SOMU is pleased to announce the commencement of its collaboration with the Ministry of Human Resources to deliver a professional training program focused on the CBP Professional - Customer Service certification offered by IBTA. This program aims to enhance the skills of employees in the customer service sector, equipping them with the essential tools to provide exceptional service that meets community needs. The training includes a comprehensive curriculum that covers the latest trends and best practices in customer service, contributing to improved performance and an enriched customer experience. At SOMU Global, we are committed to delivering the highest standards of training and supporting the development of human competencies. We look forward to achieving positive results that benefit all participants. For more information, please visit our website or contact us directly.
SOMU Training proudly delivered the first program, “Strategic Goal Achievement and Performance Excellence,” on February 10–11, 2026, marking the official launch of a comprehensive customized training journey for employees of S-Chem.This integrated journey is strategically structured into three progressive stages: Discover, Aspire, and Thrive. Throughout 2026, employees will participate in carefully curated programs including Fostering Teamwork, Personal Accountability, and Results Orientation—each designed to reinforce a culture of ownership, collaboration, and measurable performance outcomes.By aligning learning objectives with corporate strategy, this initiative aims to strengthen leadership behaviors, enhance team cohesion, and drive sustainable performance excellence across the organization.
On February 9, 2026, SOMU Training successfully delivered the workshop “Relationship Management in the Workplace” for Bank AlJazira, reinforcing the bank’s commitment to cultivating a collaborative and high-performing work environment.The workshop, led by the distinguished trainer Mr. Yasser Al Hozaimy, provided participants with practical tools and structured methodologies to enhance professional relationships, strengthen cross-functional collaboration, and navigate workplace dynamics with confidence and professionalism. The session emphasized communication excellence, trust-building, and conflict management within organizational settings.This initiative reflects SOMU’s continued partnership with leading financial institutions to develop interpersonal excellence as a driver of productivity, engagement, and sustainable organizational success.
On October 1–2, 2025, SOMU Training successfully delivered a comprehensive “Behavior-Based Safety program” for employees of BCI, reinforcing the organization’s commitment to operational excellence and workplace safety.The program focused on cultivating proactive safety behaviors, increasing hazard awareness, and embedding accountability into daily operational practices. Through interactive case studies, real-life scenarios, and practical application exercises, participants gained actionable insights to minimize risks and enhance compliance standards.This initiative underscores SOMU’s dedication to supporting organizations in building resilient safety cultures that prioritize employee wellbeing and sustainable performance.
