Employee Relations and Engagement 

Course Outlines

OBJECTIVES

Course Outcomes:

• Implement and manage an effective employee relationship program.

• Relate Employee Relations (ER) to the roles of Managers, Supervisors, and Team Leaders.

• Address performance issues and modify employee behavior.

• Influence the behavior of managers and team leaders.

• Administer disciplinary and grievance procedures effectively.

• Manage employee absence efficiently.

• Understand the role of an Employee Assistance Program (EAP).

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