Course Outcomes:
• Implement and manage an effective employee relationship program.
• Relate Employee Relations (ER) to the roles of Managers, Supervisors, and Team Leaders.
• Address performance issues and modify employee behavior.
• Influence the behavior of managers and team leaders.
• Administer disciplinary and grievance procedures effectively.
• Manage employee absence efficiently.
• Understand the role of an Employee Assistance Program (EAP).