Course objectives:
At the end of the training program, participants will be able to:
· Providing participants with customer satisfaction skills and how to make them customers for life.
· Teaching participants to address internal problems, work as a team, and then satisfy customers outside the institutions.
· Making the organization the focus of the customer, and excellence in services in light of the current challenges.
· Devoting and instilling a culture of CRM among employees at all levels and categories.
· Providing information and then consulting to those wishing to establish a customer relationship management.
Jul 17, 2024
Saudi Arabia