ourse Outcome1 Define a competency and understand the distinction between competencies, skills and tasks 2 Differentiate between Leadership competencies, Technical competencies and Behavioural competencies3 Link competencies to organisational objectives and values – manage not only what staff do but how they do it4 Use competencies for recruitment and assessment5 Develop a learning organisation using the technique of knowledge management6 Develop ideas for the introduction of techniques for employee empowerment and engagement7 Develop a healthy relationship between HR and the line management team