THE IPROCESS

We follow a process that will help your organization to create outside-the-box ways to win the hearts – as well as the minds – of employees within your organization. The iprocess is designed to get to the heart of what your organization needs and develop custom solutions, based around the SOMU Training Methods, for those needs. We follow a 5-step process, as shown in the image to the right.

COMPETENCY BASED DEVELOPMENT SYSTEM

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment.

  • The Process
    • INTENT
      • Your organization's strategic vision – the "should be" as opposed to the "as is".
    • INQUIRE
      • A strategic conversation with you to understand where the operation is today, where you want to take it, and what needs to change to get there.
    • INVOLVE
      • Through assessments, surveys, determine the alignment around the vision, competency gaps that needs to be closed, and attitudes that undermine change.
    • INNOVATE
      • Design interventions that support your strategic intent, provide measurable results, map directly to the competencies needed to power the strategic intent, blend competency development with attitudinal change, and align emotional intelligence with corporate initiatives.
    • IMPACT
      • Ingrain long-term behaviour change and gain emotional and intellectual engagement with corporate objectives.

COMPETENCY AREAS

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment. Some of these areas are mentioned below in addition to what we offer after evaluating the needs and the requirements of specific individuals or businesses:

  • Values
  • Vision
  • Attitude
  • External Awareness
  • Professionalism
  • Initiative
  • Results Oriented
  • Stress Management
  • Creative Thinking
  • Decision Making
  • Customer Acquisition
  • Customer Experience
  • Interpersonal Skills
  • Communication
  • Influence
  • Diversity
  • Conflict Resolution
  • Teamwork
  • Adaptability
  • Change Management
  • Management Controls
  • Human Resources Management
  • Leadership