Goals of the CourseThe following goals form the foundation for improved understanding of communication in the business environment.
It is hoped that this understanding will increase your awareness of professional relationships, your own participation in such relationships and the ways in which you, as a responsible organizational citizen, can contribute to productive workplace practices.By the end of the course you should be able to:
• Improve your communication competencies
• Improve your knowledge of communication principles, applications and skills needed to communicate effectively in the workplace.
• Increase your awareness of your own communication practices.
• Determine strategies to improve your workplace communication behaviours.
• Become aware of the role that communication technologies play in workplace communication.
• Develop appropriate learning strategies to continue your development of higher level thinking and learning processes
• Further develop your independent learning behaviours.