English

محترف أعمال معتمد في إدارة النزاعاتCBP

مخططات الدورة

الاهداف

Course Objectives

  • Review main types of conflicts and their causes.
  • Explain four typical methods of conflict resolution.
  • Perform basic steps to resolve conflicts.
  • Apply conflict prevention techniques.
  • Handle various personalities professionally, including angry or difficult individuals.

 

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