Course Outcomes:
•Implement and manage an effective employee relationship program.
•Relate Employee Relations (ER) to the roles of Managers, Supervisors, and Team Leaders.
•Address performance issues and modify employee behavior.
•Influence the behavior of managers and team leaders.
•Administer disciplinary and grievance procedures effectively.
•Manage employee absence efficiently.
•Understand the role of an Employee Assistance Program (EAP).