Course Objectives
The CBP™ Business Improvement Series-Dynamic Decision Making course will increase your knowledge and ability to:
• Assesses your pattern of decision-making
• Describes how to make the right decision
• Identifies considerations to be taken into account when making a decision
• Establishes a framework for decision making
• Gathers the right information for decision making
• Creates alternatives and options
• Uses intuition
• Analyzes information accurately
• Examine results
• Be accountable and responsible for decisions made
• Understand the reasons for making bad decisions
• Checks and analyzes the results of decisions
Course Outcomes
At the end of this training program, you will be able to:
• Assess your pattern of decision-making
• Identify clear advantages for decisions made
• Gather important information and offers innovative alternatives
• Depend on intuition when making decisions
• Determine the results of decisions and their consequences
• Analyze risks and assess their level of risk tolerance
• Avoid common mistakes and psychological factors affecting the decision-making process
• Relate the appropriate strategy to the specific decision
• Develop clear guidelines to inform others of your decisions
• Describe the dynamics of collective decision-making
• Design an action plan to evaluate the results of its decisions
• Decision-making pattern is designed to suit different situations
Course Outlines
Module One: Assessing Your Decision Making Style
• Objectives
• Assessing Your Decision Making Style
• Decision making process and potential traps
• Choosing how to make decisions
• Interpreting Results
• Making business decisions
Module Two: Framing the Decision
• Objectives
• Identifying what you want to accomplish
• Writing a problem statement
• Using the components of decision frames
• Establishing Objectives
• Examining the Case Study
Module Three: Gathering Information
• Objectives
• Better information means better decisions
• Intuition in decision making process
• Examining solutions and options
• Passive decision making
• Imaginative alternatives
• Examining the Case Study
Module Four: Analyzing The Information
• Objectives
• Analyzing consequences
• Using a consequence table
• Determining tradeoffs
• Determining risk tolerance
• Slippery slope syndrome
• Examining the case study Module Five: Why Bad Decisions Happen
• Objectives
• Avoiding common mistakes
• Avoiding mind snares
• Acknowledge pivot points
• Stress and decision making
• Learning to lean on experts
• Examining the case study
Module Six: Making The Decision
• Objectives
• Deciding how to decide
• The metadecision
• Democratic decision making techniques
• Using the consensus decision making
• Collective participative decision making
• Using the autocratic decision making
• Avoiding bad decision making styles
• Communicating the decision
• Communicating with intent
• Examining the case study
Module Seven: Auditing The Results of Decision Making
• Objectives
• Reviewing the decision
• Carrying out a decision review
• Examining the case study