Advanced Communication Skills

Course Outlines

OBJECTIVES

 Course outline Defining Effective Communication

• Myths in Communication

• Elements of Our Communication with Others

• Using Different Communication Windows

• Identifying Communication Styles

• Characteristics of Effective Communicators

• Communicating within Teams

• Organizational Communication

• Communication Styles in Different Team StagesThe Art of Listening

• The Personal Listening Profile

• Identifying Listening Approaches

• Active Listening Techniques• Effective Listening and Paraphrasing

• The Use of Clarification Techniques

 

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