Supplier Relationship Management (SRM)

Course Outlines

OBJECTIVES

Effective supplier relationship management (SRM) goes beyond procurement and cost reduction—it builds long-term, collaborative partnerships that drive innovation, resilience, and value.
This course equips participants with the strategies, frameworks, and tools to manage supplier performance, strengthen partnerships, and align supplier contributions with organizational goals.

Participants will learn how to evaluate suppliers, negotiate win-win agreements, manage risks, and leverage SRM as a driver of bus

By the end of this course, participants will be able to:

• Understand the strategic role of SRM in modern supply chains.
• Apply techniques to evaluate, segment, and categorize suppliers.
• Build strong, collaborative relationships with key vendors.
• Develop effective performance measurement frameworks (KPIs, scorecards).
• Manage supplier risks and ensure business continuity.
• Negotiate contracts and agreements that promote mutual value creation.
• Leverage digital tools to improve SRM practices (e.g., SRM platforms, analytics).
• Align SRM strategies with organizational goals and sustainability initiatives.