COURSE OUTCOME:
Explain the process flow, the processes and key documents involved in managing stakeholders
Describe how to analyze the stakeholder environment, identify/prioritize stakeholders and recognize their expectations
Create and promulgate communications that assist in engaging stakeholders
Demonstrate an ability to recognize how personality and behaviors give an insight into how to best manage stakeholder aspirations and expectations
Give examples of different types of culture and the impact it has on your stakeholders’ worldview
Show how to undertake successful negotiations, using principled negotiation techniques