Strategic Decision-Making Models for Managers

Course Outlines

OBJECTIVES

Course Objectives :• Grasp the reasons for making decisions using the process of structured analysis• Identify when and how to involve others in the process making decisions or solving problem• Apply the steps to use to achieve the highest probability of successful decisions and solutions• Interpret and analyse data more successfully• Appreciate the significance and value of various problem-solving approaches and styles• Develop an operational framework for effectively facing a variety of problem situationsOutline: Effective Decision Making• Define decision making• Rational v emotional decision making• Individual v Collective• The science behind decisions• Avoiding decision making• Psychological biases Decision Models• Process of decision making• Kepner Tregoe• Decision trees• Other tools• Intuition: thinking fast and slow• Neuroscience – the brain is not 2 halves Problem Analysis/ Problem Solving• Types of problems• Problem solving process• Question bursts• Solving complex problems• Who makes decisions?• Getting consensus Managers and Decision-Making• Strategic decision making• Understanding the environment• Variables in strategy development• Option development/option selection• Delivering multiple goals, agendas, objectives• Building a strategic planning framework Engaging & Empowering Staff• The paradox: compliance v creativity• Agile decision making• What if mistakes occur?• Strategic drift• Decisions at an inflection point• Review and action planning